One of the few tiny good things the Liberal Government has done in its ten years of otherwise uninspiring government is the establishment of the Do Not Call Register. A quick trip to their web site will see your phone numbers registered and thereafter you won’t receive any unsolicited phone calls, except for those from charities, political parties, religious organisations, stalkers and a few other exceptions.
That’s what’s supposed to happen, no calls, but I registered about a month ago and have received two calls since then. I went to the trouble of complaining about the second one, which you can also do on the web site, and received an email in confirmation which stated:
The Do Not Call Register legislative requirements are new, and the Australian Communications and Media Authority (ACMA) is trying to assist industry to fully understand their obligations under the Do Not Call Register Act 2006 and the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard.
Well of course, it’ll take a while for everyone to catch up with the new rules and integrate their technology with the Register, yada yada, although nothing would assist compliance as much as a conviction or two hitting the headlines. Perhaps the people I complained about are shaping up as a test case. The letter continues:
However, ACMA has received a number of complaints about the abovenamed organisation and is currently undertaking formal action to monitor the organisation and gather evidence to support a full investigation. An investigation will take some time as obtaining probative evidence of alleged breaches must be done carefully and can be a lengthy process.
The company in question, Mobile Communications Brokers, acts for one of the major telephone companies. Clearly the latter are smart enough to put themselves at arms length from such operations, and it will be interesting to see how far up the chain prosecutions reach.
So, get thee on the register and then enjoy your own small but sweet revenge at one of the greatest scourges of humanity.